State Farm® Insurance Agent Kolton Blickenstaff

"Roxann, we’re grateful you chose our team! It's great to hear that our team has been both professional and personable in assisting you. We're always here to help with your insurance needs, so feel free to reach out anytime."

"This is very kind of you, Justin! It's wonderful to hear that our team has been communicative and helpful in addressing your needs and finding ways to save on your policy. If you have any more questions or need assistance with your insurance, please feel free to reach out."

"We appreciated reading about your experience, D Johnson. It's great to hear how Amy's compassionate and considerate approach made you feel comfortable and supported during your call. Our team is committed to providing informative and helpful service, and we're pleased that Amy could assist you with your insurance needs. If you have any more questions or require further assistance, please feel free to reach out."

"Paul, it means a lot to know our team made your home and auto insurance easy to understand! Clear answers and a friendly conversation can make such a difference, and we’re glad you felt well taken care of. Thanks for the recommendation and for trusting our team with your insurance!"

"Twenty-plus years of loyalty means so much to our team, Al! We love hearing that Justice has been someone you can count on to help keep your prices down and make sure things are taken care of properly. Thanks for continuing to choose our agency!"

"Austin, we loved reading this! It's great to hear that Amy was able to assist you with all your questions and guide you through the Drive Safe & Save enrollment efficiently. We're delighted to have you as a satisfied customer, and if you ever need further assistance with your insurance needs, feel free to reach out."

"Shauna, kind and efficient service is exactly what we want every customer to experience! It means a lot to know our team made a positive impression and took care of you along the way. Thanks for sharing your feedback, and we’ll be here whenever you need a little help with your insurance!"

"Thanks for giving our team the chance to hear about your experience, Lrenee! It's great to hear that you're happy with your insurance rates and our team's service. We're delighted to have been able to assist you with your questions and changes since your move to the area. If you ever need further assistance with your insurance needs, feel free to reach out."

"Abigail, it’s always nice to hear when our team can help make car insurance more affordable! We’re glad we could get your policy set up and help you take advantage of Drive Safe & Save with the beacon. Even better, it sounds like you’re enjoying the savings that come with your annual policy. Thanks for sharing your experience, and we’re here anytime you need us!"

"Thanks for taking a moment to share this with us! We're glad to hear that Amy's professionalism and sense of humor made a positive impact while assisting you with your insurance needs. Our team is here to help, so feel free to reach out anytime you need assistance."

"Jeff, we really appreciate you sharing this! Hearing that you enjoy working with our team and feel well taken care of means a lot. We’ll always be here whenever you need a hand with your insurance!"

"Stephen, thank you for sharing this with us! We’re so glad you chose our agency and that our team has been there for you when it matters most, as well as for the everyday questions. Knowing you and your family feel valued and secure with us truly means a lot. We’re grateful for your trust and are always here when you need us!"

"It's wonderful to hear that our agency has been the best you've worked with in your 30 years of driving and homeownership. Our team is dedicated to providing excellent coverage, and we're grateful for your support. If you ever need assistance with your insurance needs, feel free to reach out. Thank you for your feedback, John!"

"Alex, knowing you feel valued by our Westfield team means a lot to us! We always want every customer to feel like they’re more than just a policy number. Thanks for sharing your experience, and you can count on us whenever you need a hand!"

"Adam, having a team that’s easy to work with and quick to respond can make all the difference! Thanks for letting us know we’ve been able to make things easier and stay on top of your questions. We’re always here whenever you need a hand with your insurance!"

"We truly enjoyed reading your review, Nolan! We're delighted to hear that Thomas was able to assist you in finding a more affordable auto insurance policy. Our team is always here to help with any of your insurance needs, so feel free to reach out anytime."

"Thankyou for taking the time to share this feedback. I’m genuinely sorry to hear that your experience with our office left you feeling pressured and that you felt your requests for the calls to stop were not respected.

I do want to provide some context regarding the life insurance outreach. There was a request from a MLB Cubs v Yankees State Farm event for our office to reach out to you regarding life insurance, which is what prompted our follow up on 8/4. We closed future follow-ups when you communicated you did not want to discuss life insurance and it wasn’t important right now.

I also understand your concern regarding the Christmas Eve call, particularly given the timing and the subject of the conversation. Regardless of the reason for the outreach, I recognize that the timing was not appropriate from your perspective and that the continued follow-up became frustrating.

Our intention was never to make you feel pressured or uncomfortable. However, I understand that intentions do not change the experience you had, and I take your feedback seriously.

Our goal is to protect families from what could be the most financially devastating experience and create financial insecurity.

I’m disappointed that your experience ultimately led you to move your policies elsewhere, but I respect your decision and appreciate you being candid about the reason. We will use this feedback as an opportunity to evaluate how we communicate with clients and, specifically, how we handle follow-up after a client has declined an additional product.

Thank you again for the time you spent with our office. I sincerely wish you and your family the very best moving forward.

If you would like further resolution feel free to reach out.

Kolton Blickenstaff"

"Feeling like more than just a customer is exactly the kind of relationship we hope to build, Lauren! We’re grateful you feel supported by our team and consider yourself part of the family. Thank you for sharing your kind words!"

"It was a pleasure working with you, Sahn-Ellis! We're delighted to hear that Amy was helpful and friendly during your visit. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."

"Five stars from you means we’re doing something right. Thanks for the encouragement, Marisol!"

"Rabecca, hearing that our team has been easy to communicate with made our day! Building relationships through friendly, dependable service is something we truly value. We appreciate you taking the time to share your feedback and look forward to helping with your insurance needs whenever you need us."

"Dean, it's truly wonderful to hear that your experience in Boston was enhanced by the friendly and knowledgeable service you received. It’s great to know that the staff took the time to ensure that all your questions were answered thoroughly and to your satisfaction. We are delighted that the entire process went smoothly for you and that you found the recommendations to be valuable and helpful."

"A welcoming experience is exactly what we strive to provide! We’re thankful to hear our team has been friendly, understanding, and able to make insurance feel less stressful. We appreciate your support and are always here whenever you need assistance."

"Thank you, Nichole, for your glowing feedback! It's wonderful to hear that our team has provided you with the best customer service and efficiently handled your insurance needs. We're grateful for your trust and look forward to continuing to support you with any future insurance needs."

"Thank you, Jief, for your thoughtful feedback and for highlighting the personal touch our team strives to provide. We're delighted to hear that our birthday calls and courteous service have made a positive impact on your experience. Your satisfaction is important to us, and we're here to assist with any of your insurance needs."